Chat, Email & SMS


Modern Call Centers require the ability to communicate with customers in multiple forms. Solus One's system integrates seamlessly all four major communication types, including:
  • Telephony
  • Chat
  • Email
  • SMS
Campaign set-up, reporting and agent interaction remain the same, simplifying implementation and training.

Contact a Solus One Sales rep to find out how to integrate these options into your business and website to increase sales and customer service.