Video Outbound Call Center A Predictive Dialer with Advanced Agent Scripting and Real Time Reporting which comes automatically with Call Recording and the ability to have At-Home-Agents.
Video Customization & Reports Solus One's greatest strength is our ability to customize the solution and reporting to your company and industry's needs.
Video Inbound Call Center With advanced features including ACD, IVR, CRM, CTI and call conferencing, the Inbound System also works in a blended mode and has 100% recording, and Toll Free numbers.
Video Help Desk & Sales Reps An advanced ticket system easily transferable between agents will ensure the best service possible from your Help Desk. Also includes a flexible Sales Rep System.
Video Chat / Email / SMS The modern web requires a CRM with the ability to communicate via Chat and Email on the web, as well as SMS with mobile phones worldwide.
Video IP PBX Integration Integrate a feature-rich Canadian Award winning Call Center Solution seamlessly into your IP PBX. Simply point our software to your client's IP address.